Shipping

If you're looking for shipping information you've come to the right place.

Ordering your bathroom renovation products online has never been easier. We ship our orders daily using national and local carriers which are selected based on your location, the size and weight of your order, and how quickly they can get it to you.

Delivery
Delivery from BathroomHQ is only available within Australia. Once an order has been made, you will be contacted via your preferred method and receive a tracking ID, allowing you to track your order from our warehouse to your door. Unless otherwise arranged, delivery of larger items is made under the assumption that items will be left outside or in front of the premises. Delivery drivers cannot move items inside or upstairs. If special delivery requirements are needed, please do not hesitate to contact us to arrange.

Delivery Fees and Cost

Victoria Shipping:

  • Free Shipping Across Victoria – We’ve got you covered, no matter how big or small your order.

Australia-Wide Shipping Shipping varies by weight and is calculated at checkout:

  • Orders under 23kg: Free

  • Orders between 23-35kg: $100

  • Orders over 35kg: $150

Important Shipping Information for Large Items Depending on couriers in your area, some large items can only be delivered to an address with a forklift on-site. If a suitable address is not provided, your order will be shipped to the nearest freight depot for collection. Residential delivery in most cases is not available for these items.

All Other Delivery All other delivery costs are based on location and the weight of the product.

BathroomHQ was built to help plumbers save time and money on their plumbing needs. We know shipping is a big part of that, so our focus is on ensuring you receive the right product as soon as possible.

Delivery Speeds Delivery to most metro areas will take place between 3 to 10 business days. Some custom and made-to-order items generally take longer to produce as per specifications; please allow up to 4 weeks for delivery.

Please note that stock availability may vary, and estimates may change. For detailed shipping estimates regarding certain products, please feel free to contact us at support@BathroomHQ.com.au.

You can buy knowing you're purchasing local products at great rates without having to leave home or drive from showroom to showroom.